Tuesday, June 18, 2013

Barlow Bicast Hb Full/Queen Adaptable By CrownMark Furniture

Barlow Bicast Hb Full/Queen Adaptable By CrownMark Furniture

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Product Feature

  • Espresso Color
  • Bycast Leather
  • Stylish
  • Full/Queen
  • Note: You will receive a total of 1 Full/Queen Headboard.

Product Description

The Barlow headboard is an easy fit into your bedroom décor. Faux leather upholstery offers a rich look and feel while providing durability. Interchangeable Full or Queen size. Espresso finish. Requires bed frame (not included).

Barlow Bicast Hb Full/Queen Adaptable By CrownMark Furniture Review

I have no doubt that this product is great and looks great as well. However, the service of the company, Moshya Home Furnishings, is by far the worst I have ever had to deal with in my life. I ordered the headboard a couple of weeks ago and received a vanity with a stool and a mirror on a Friday. A vanity which is far from being a headboard. I called the company and received the voicemail box of a T-mobile cell phone. I called another number only to receive another voicemail. I contacted amazon who contacted a representative from Moshya Home Furnishings whose name was Dillon. Dillon was fairly nice but decided to make irrelevant comments such as, "Sir, the item was delivered ahead of schedule." Dillon, it doesn't matter how fast the item shipped if it was the wrong item. The representative had a head board sent to my home very quickly on the following Monday, however it was once again the wrong item. I then had to contact Amazon in order to contact Moshya Home Furnishings again. Once again the representative was rude and promised I would receive the item on 12-12-12. Here it is 12-13-12 and FedEx has nothing on record of the correct item being shipped to me and I'm stuck with the wrong headboard taking up space in my home. I've tried contacting them through numerous phone calls and emails and still havne't received a reply. It seems to me that it could be possible that their customer service department doesn't exist and one man carries a cell phone around that he chooses to answer whenever he pleases. So here I am, a couple of weeks before Christmas with a couple hundred dollars less in my pocket with the wrong product. I would advise people to stay away from ordering from Moshya Home Furnishings as it is very much not worth the headache. For those of you who have ordered from the company and are happy with their service, You got lucky and I envy you.

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